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FAQ

How Do I Place An Order?​
 Just call one of our amazing sales & design team reps at 403-901-7196. Or email us at info@eventfullelements.com

 

Payment and Shipping

We accept Visa/Mastercard/American Express via Paypal, E-Transfer to eventfullelements@gmail.com, or Certified Cheque/Money Order. 

$4.99 is added to all shipments in AB 

Free shipping within Calgary and surrounding areas

$9.99 for the Western Canada Provinces(excluding AB)

Expedited shipping available upon request. 

 

Secure Ordering & Payment Options

For gift baskets full payment is required prior to order being filled. For events and Promotional-50% deposit is due at time of booking with a restocking fee of 10% if cancelled. 

 

Returns & Refunds

Returns must be done within 14 days of the received order. 

Full refunds if product or service was of poor quality. $250 is non refundable on all planning and incentive program services. Refunds MUST be requested in writing. NO refunds will be given for perishables. We will require you to sign a waiver and release for all perishable orders. 


Thank you for shopping with us!
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